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Google Reviews

194 homeowners rated us 5 stars

Across Burnaby, Vancouver, the North Shore, the Tri-Cities and beyond — here’s what our customers say.

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Cailey Murphy Verified Google review · 1 hour ago

“Super responsive, friendly, and fast service.”

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Jenny Li Verified Google review · 4 days ago

“11/10 best service. Would recommend Mario's (owned by Alan) to everyone! I called Alan for a dishwasher installation + upgrading all of our under-sink piping, and his price was very fair. He was going to come in 2 days, but since he had an opening and we were at home, he came right away. His service was incredibly professional, speedy, and he cleaned before he left! We couldn't be happier. Support small independent businesses by going with Alan!”

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Jeff Mak Verified Google review · 4 weeks ago

“Efficient work by Alan, my hot water tank was suddenly not working one night, and the other day he came up and check and confirm it’s too old (over 15 years) and can’t be repaired. He got one new on next day morning and replaced, the work was done before long weekend which save my bathing!”

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B T Verified Google review · 4 weeks ago

“Highly recommended. Alan came very quick to help me at my home and explained everything really well. I'll definitely be calling him again.Thank you so much, Alan!”

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Jae Young Kim Verified Google review · 5 weeks ago

“The kitchen sink was clogged deep down in the drain, but Alan did a fantastic job and was a pleasure to work with. I strongly recommend Mario Plumbing.”

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Jenna Easton Verified Google review · 6 weeks ago

“Alan was great! My hot water tank died and leaked. He came next day and replaced it. Excellent service, would recommend.”

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Violet F Verified Google review · 6 weeks ago

“Alan from Mario Plumbing & Heating provided excellent service. He was very conscientious throughout the entire process. He called ahead to let me know that he was running a bit late, which I really appreciated. He did a great job and his pricing was very reasonable. I would definitely use him again.”

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Cameron B Verified Google review · 6 weeks ago

“Alan was fantastic- very efficient, super personable, and made my day. 🙂 Highly recommend, very warm presence while saving my plumbing problems.”

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Villa Franciscan Verified Google review · 6 weeks ago

“Alan showed up at our Strata within 45 minutes on Mother’s Day. He was courteous and prompt and his after hours rate was fair.”

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Andrew Traviss Verified Google review · 6 weeks ago

“Alan was great. He came in on short notice. Clearly explained what he was doing and why and was incredibly professional. Really helped us out in a pinch!”

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Tina Perri Verified Google review · 7 weeks ago

“Wonderful and quick service! Alan was so kind and helpful, fixed our outdoor faucet that was clogged. He even came back to show me what to do incase it happens again in the future. Super friendly and was able to come right away to see me. I will be contacting him for all my future plumbing needs. I would highly recommend them!”

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Kit Chan Verified Google review · 8 weeks ago

“Alan is very helpful and efficient to change the toilet. And their prices are very reasonable. Recommended”

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Maricel guy Verified Google review · 8 weeks ago

“Allan did such a wonderful job I'm already planning my next project with him. Fairly price compare to other plumbing companies. I would definitely recommend him to everyone!”

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Damil Djaksigulov Verified Google review · 8 weeks ago

“Contacted Alan the day of, he came within the day, fixed my issue. Communicated clearly and efficiently, price was fair and work was done well.”

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Hunter Tam Verified Google review · 9 weeks ago

“Alan is a highly experienced & efficient plumber. He installed a new faucet in my laundry room & installed 2 new pipes because my old faucet was dripping hot water. He also installed a new tap on my house exterior because the old tap was worn out & dripping water. And he installed a new toilet & fixed our toilet shut off valve because the old toilet was damaged & toilet tank was not filling up properly. I'm happy with Alan's work & will call him again if I need to fix a plumbing issue.”

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Tianhan Xia Verified Google review · 9 weeks ago

“They showed up within the day I called and did an amazing job fixing my toilet leak. Would highly recommend the service.”

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Ryan Chan Verified Google review · 11 weeks ago

“Super quick response and helpful”

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Bill Mazappa Verified Google review · 13 weeks ago

“Excellent professional work from Alan at Mario Plumbing fixing my clogged kitchen sink - highly recommended!”

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Phyllis Hipp Verified Google review · 13 weeks ago

“Tried over the counter remedies for a clogged drain. No improvement. Alan cleared it in minutes. He’s efficient and very good at his job.”

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HB Verified Google review · 14 weeks ago

“Alan was fantastic - he was able to make a last minute appointment work. He was clean kind and efficient! I will definitely use him again”

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Sara Ruthnum Verified Google review · 14 weeks ago

“Alan was quick and efficient at removing our broken garburator. Will definitely be calling him in the future for all our plumbing needs!”

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Carol Verified Google review · 14 weeks ago

“Efficient work done by Alan. Thanks for coming!”

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Won Kang Verified Google review · 14 weeks ago

“I had a minor emergency with toilet and a possible leak. On a Saturday I called Milani and Roto Rooter and was told I would shell out $350 for one hour of repair time without even hearing about the work. How arrogant just ridiculous! Found Mario Plumbing. Owner operated. Got back to me immediately and within 45 minutes was at my doorstep and fixed the problem fast. Fantastic! Reasonable rates. He is my go to guy from now on! Thank you Alan aka Mario for your service when we needed it the most!”

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Erin Nityadasa Verified Google review · 15 weeks ago

“Time efficient, and kind. Did everything well”

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E Huang Verified Google review · 15 weeks ago

“Alan is incredibly responsive and offers very reasonable pricing. I contacted him about an issue with my water tank, and he immediately impressed me with how knowledgeable and helpful he was. My water tank is a customized model designed specifically for a townhouse and can only be purchased from certain suppliers. Alan managed to locate one in stock within half an hour!”

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Daniela Tamez Verified Google review · 16 weeks ago

“Great service! Alan was very professional, and fixed the issue quickly. Everything was explained clearly and left clean. Highly recommend.”

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Naushad Dhanji Verified Google review · 16 weeks ago

“Great service straight to work. Also left helpful tips on what to do for maintenance. Satisfied customer”

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Nancy Welsh Verified Google review · 17 weeks ago

“Alan did a terrific job - was helpful, efficient and cheerful … answered all questions - highly recommend him and his work”

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Noy N Verified Google review · 19 weeks ago

“Alan did an excellent job finding the water damage on my kitchen floor. He identified the issue and resolved it immediately.”

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Drew Spencer Verified Google review · 19 weeks ago

“Great service and efficient work. Came by late in the day after hours to help clear our drains and fix our water flow issues.”

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Emil Stefan Verified Google review · 20 weeks ago

“Alan fixed two of our toilet tanks. He worked very efficiently and replied promptly whenever we had any concerns. He then made a follow-up visit, free of charge for a small adjustment we requested. He was patient and flexible, and his rates were fair and clearly communicated.”

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Biancca Ozawa Verified Google review · 21 weeks ago

“Very good service, thank you Allan”

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Brad C Verified Google review · 21 weeks ago

“Alan was very friendly & was available to come & fix our plumbing problems late on a Sunday. Very professional, knowledgeable & worked hard on a difficult to access drain & got the job done. Would definitely call him first next time I need a plumber.”

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Amanda Lee Verified Google review · 22 weeks ago

“Alan was professional, helpful, and clearly explained the issue and fixing it efficiently. Everything was left clean and tidy, and the work was done right the first time. Highly recommend for anyone looking for reliable service. 😊”

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Prikshit Sharma Verified Google review · 23 weeks ago

“Alan gave good, fast and efficient service gave reasonable price”

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Will Wang Verified Google review · 24 weeks ago

“Very nice Service ,fast reaction And good communication ,the most important things is problem solve perfectly and also have warranty. I’m highly recommended.”

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anon anon Verified Google review · 25 weeks ago

“Super friendly and very efficient”

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allan wong Verified Google review · 25 weeks ago

“Professional, responsive, fast service. They came out after hours and promptly dealt with our flooding issue. Honest and hard-working. No problems to use them again and recommend them.”

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Kelvin Verified Google review · 25 weeks ago

“Alan was great! He responded quickly in the afternoon and arrived within half an hour. He was professional and efficient in clearing our unit’s washer drain pipe. Pricing was reasonable, and overall we were very satisfied with his service. Highly recommend!”

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Henry Luu Verified Google review · 25 weeks ago

“Alan was very responsive and replaced our faucet in under an hour. His rates are great given how professional he is.”

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Gene Wong Verified Google review · 26 weeks ago

“I discovered my water tank blew on Monday afternoon and called various firms to have it replaced before the Christmas rush. Everyone was too busy but Alan from Mario took my call late in the afternoon and popped over to inspect it. He gave me a fair quote and replaced my tank the next day. I’m very pleased with his service and professionalism.”

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Chris Hill Verified Google review · 26 weeks ago

“Alan did such a great job replacing my hot water tank right away after it decided to pack up. He gave excellent advice on what I should do whether going electric or staying with the gas made me comfortable with the decisions I was making. He didn’t push me in any particular direction and he even took a cut in his labor pay because he was quoted an amount a few months back and that amount for the hot water tank increased by quite a considerable amount and he ate that which is a real man of honor to do that.”

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Cody Harris Verified Google review · 27 weeks ago

“My wife and I just had Alan in to replace my hot water heater for our newly purchased townhouse. Starting with our first conversation, Alan was informative and pleasure to work with. I was really impressed he was able to fit us in on a Friday night, working efficiently to get us up and running again. Quality results from a true professional, will definitely be recommending to my friends and family!”

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April Yoda Verified Google review · 27 weeks ago

“Fast, responsive, excellent customer service. It was a pleasant experience overall.”

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Dinsey Doodles Verified Google review · 27 weeks ago

“We recently experienced a flood from an atmospheric river and reached out to Mario Plumbing for help. I spoke to Alan and he was able to schedule me in that day, and even arrived earlier than expected. He quickly cleared the blockage in the drain tile and got us on the road to recovery. We were very pleased with the quality of service and Alan's expertise and efficiency. We scheduled Alan for a return visit to address several plumbing issues around the house. He installed a new faucet, fixed an issue with the toilet and changed the cartridge in the shower. Ours is an older house, so issues like these are invariably complicated to address. Alan was very personable and friendly, worked hard and was meticulous in his work, he also provided solid suggestions on how to address some of the other non plumbing work we were planning. We would highly recommend him and Mario's for plumbing work.”

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Daisy Doe Verified Google review · 33 weeks ago

“These guys literally saved my day!! Alan did a perfect job on my kitchen sink. I was previously dissapointed by a big plummer company here in Burnaby, they rejected to replace my old sink claiming that it would be an impossible work for them,. Not only are they super punctual, approached a difficult project (replacing my old sink & faucet with a different model one) with positivity, he put so much effort and care into making it fit and look perfect. Very reliable guys, I would definitely recommend them and work with them again in the future.”

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Sheesh Bros Verified Google review · 34 weeks ago

“Adam and Mario are a pleasure to work with and I trust them for all my household needs. Reliability and quality of work is second to none.”

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Rebecca Lee Verified Google review · 34 weeks ago

“Great prompt service. And really good communication. Highly recommend.”

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Zuzu Verified Google review · 34 weeks ago

“Alan fixed my clogged kitchen drain and the whole process was very efficient. He was thorough with his work and didn’t just address the immediate blockage — he also used a snake to check for any deeper issues in the line. His professionalism and attention to detail are truly commendable.”

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Uros Simic Verified Google review · 34 weeks ago

“Alan was great finished the job well and ahead of planned time.”

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Grace Escueta Verified Google review · 35 weeks ago

“I highly recommend Alan's services! He was quick and efficient with fixing the issue of a clogged shower drain. I would contact him again for any plumbing services!”

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Matt Wu Verified Google review · 35 weeks ago

“I noticed I didn't have hot water and went to check the hot water tank when I realized that it was leaking. I came across Alan's company on Google and thought I would give him a call given the positive reviews. He quickly assesed through photos initially then came by in person the same day to confirm that it needed to be replaced. He then was able to replace the hot water tank the following day which minimized the disruption for me and my family for not having hot water too long. I would recommend you reach out to Alan if you have any hot water tank problems in the future. Thank you Alan for the prompt and great service.”

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Alfredo Rodríguez Verified Google review · 35 weeks ago

“Great service”

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Ly Ho Verified Google review · 38 weeks ago

“Quick and efficient work. I would recommend to a friend.”

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Peter Li Verified Google review · 38 weeks ago

“Alan was really helpful, friendly and knowledgeable. Helped us check out the system.”

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Zoe DeFaveri Verified Google review · 42 weeks ago

“Alan was great! He repaired the sink quickly and at a good cost.”

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Lisa Mu Verified Google review · 42 weeks ago

“I reached out to this company to identify the source of a musty smell in the bathroom. Alan was really great in that I felt like he genuinely wanted to help. He helped me troubleshoot the issue over the phone before coming to look at the bathroom. He also went out of his way to accommodate some health considerations that I had. It ended up being a very simple issue, which didn’t require a lot of work, but I really appreciated his willingness to help and accommodate my concerns. I would definitely call him again if I had any further plumbing issues.”

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Abdel Hagar Verified Google review · 42 weeks ago

“Alan is amazingly quick to respond and accurate in his diagnosis & repair. Highly recommended”

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Silk Road Music丝绸之路音乐团 Verified Google review · 42 weeks ago

“Friendly,very professional with reasonable prices,did the work on time. Highly recommended.”

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Aditi Mohan Verified Google review · 43 weeks ago

“Alan cleared our sink blockage within 30 minutes. He was professional and also helped us with some other unrelated issues we were having! He was also able to complete the job on the same day which was great for us!”

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Karima Kara Verified Google review · 46 weeks ago

“They responded immediately on Saturday late afternoon. Very happy with the service and reasonable prices”

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L. Leong Verified Google review · 46 weeks ago

“Alan is great! Called about a hot water tank leak Thursday evening. Alan instructed me in how to turn off the water to the tank and turn off the gas until a new tank could be installed. He was able to install a new tank Friday afternoon. What's even more amazing was that Alan noticed that the old tank was still under warranty. So, all I needed to pay was for the installation of the new tank. Thank you Alan!”

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Ji Hyun Lee Verified Google review · 46 weeks ago

“Alan is very nice and efficient! He explained everything what it cause the blockage of my kitchen sink. Price was reasonable!! He has replaced the old pipe which is already started to breakdown. Everything was super efficient and fast. I recommend x 100. I will call his service again if I have a problem another time. :)”

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Dave Perri Verified Google review · 46 weeks ago

“Alan was great, came for the initial issue and offered a number of additional support. Would recommend.”

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Kenneth Y. Verified Google review · 47 weeks ago

“Alan was friendly, experienced, and honest with the work he does.”

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Elena Szefer Verified Google review · 48 weeks ago

“Alan was very responsive and friendly. He took out our garburator and changing out some plumbing a few hours after initially contacting him. I would happily call him again!”

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Luke Hammond Verified Google review · 49 weeks ago

“Alan is the type of guy that we need more of in the world. A real gentleman and honest professional.”

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604Eats Verified Google review · 49 weeks ago

“Okay, let me just say, finding water on the floor is one of those instant "worst nightmare" moments, right? You just desperately hope someone spilled something and it's not, like, a leaky pipe. Well, for us, it was definitely not a spill. What happened was, our kitchen faucet has this pull-down hose, and it started leaking. Now, I'm not exactly mechanically inclined, but I figured, "Hey, I can do this!" So, I bravely turned off the hot and cold water, swapped out the hose, and honestly, I was feeling pretty proud of myself. Then I turned the water back on, and bam – the hot water started leaking! Oh no. This was around 8 PM, so I just shut off the water for the night, and my wife, bless her heart, called a plumber the next day.”

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Gurinder mann Verified Google review · 51 weeks ago

“Fantastic service really fast and knowledgable and fair price”

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Jia Zheng Verified Google review · 52 weeks ago

“Fantastic work! Thanks Mario for doing a solid job at replacing both toilets for us. Your professionalism amazed us.”

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Chris Walters Verified Google review · Jun 21, 2025

“Great service and prompt replies. Arrived quick, worked fast and made sure the job was done right”

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